Last Updated: 5/23/2025
At Metts Law Firm LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, legal services, or communications.
By accessing our website (www.mettslawfirm.com) or engaging with our legal services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect personal and non-personal information to provide legal services, improve user experience, and comply with legal obligations.
A. Personal Information
- Contact Details: Name, email, phone number, mailing address.
- Case-Related Information: Legal issues, medical records (for disability claims), financial data (for divorce/alimony cases), employment history (for workers’ compensation).
- Payment Information: Billing details (processed securely via third-party payment processors).
- Government-Issued IDs: Social Security numbers (for SSDI/VA claims), driver’s license, military service records.
B. Non-Personal Information
- Website Usage: IP address, browser type, device information, cookies (see Section 5).
- Analytics Data: Pages visited, time spent, referral sources (Google Analytics).
C. Sensitive Data
- Health Information: Medical diagnoses, treatment history (for disability claims).
- Legal Documents: Court filings, settlement agreements, affidavits.
2. How We Use Your Information
| Purpose | Examples |
|---|---|
| Legal Representation | Evaluating claims, filing lawsuits, negotiating settlements. |
| Client Communication | Case updates, appointment reminders, legal advice. |
| Marketing (Opt-In Only) | Newsletters, blog updates, seminar invitations. |
| Payment Processing | Invoice generation, payment verification. |
| Compliance | Court requirements, anti-fraud measures, subpoena responses. |
| Website Improvement | Analyzing traffic, optimizing user experience. |
3. How We Share Your Information
We do not sell your data. Disclosures are limited to:
A. Necessary Third Parties
- Courts & Government Agencies: Filing legal documents (e.g., SSA, VA, family courts).
- Medical Providers: Obtaining records for disability claims.
- Experts & Witnesses: Consulting specialists (doctors, vocational experts).
- Payment Processors: Secure transactions (Stripe, LawPay).
B. Legal Obligations
- If required by subpoena, court order, or law enforcement.
- To prevent fraud, financial crimes, or imminent harm.
C. Business Transfers
If Metts Law Firm merges or is acquired, client data may transfer under confidentiality agreements.
4. Data Security Measures
We implement industry-standard protections, including:
- Encryption: SSL/TLS for website and email communications.
- Secure Storage: Password-protected case management systems (Clio, MyCase).
- Access Controls: Only authorized personnel handle sensitive data.
- Employee Training: Annual privacy compliance training.
Despite precautions, no digital system is 100% secure. We promptly notify affected individuals of any breaches per SC and federal law.
5. Cookies & Tracking Technologies
We use:
- Essential Cookies: Session management, login functionality.
- Analytics Cookies: Google Analytics (anonymous usage data).
- Marketing Cookies: Only if you opt-in (e.g., Facebook Pixel).
Opt-Out: Adjust browser settings or use our cookie consent tool.
6. Your Privacy Rights
Depending on jurisdiction, you may:
- Access/Correct your data.
- Delete non-essential information (exceptions: legal retention requirements).
- Opt-Out of marketing emails (via unsubscribe link).
- Restrict Processing in certain circumstances.
Submit Requests To:
📧 privacy@mettslawfirm.com
✉️ Metts Law Firm LLC, 3531 River Drive, Columbia, SC 29201
7. Retention Period
We retain records per South Carolina Bar rules:
- Active Cases: Duration + 7 years post-closure.
- Financial Records: 10 years (IRS compliance).
- Website Data: Analytics logs (26 months).
8. Children’s Privacy
We do not knowingly collect data from minors under 13. For family law cases involving children, information is handled per court orders.
9. Third-Party Links
Our website may link to court websites, legal resources, or partner organizations. We are not responsible for their privacy practices.
10. Policy Updates
We may revise this policy. Changes take effect upon posting. Last updated: 5/23/2025.
11. Contact Us
For privacy-related inquiries:
📞 803-929-0577
📧 privacy@mettslawfirm.com
Governing Law: This policy adheres to SC Bar Rules, HIPAA (for medical data), and FTC guidelines.